Terms of sale
1. Scope and products
These terms govern purchases of nasal strips, mouth tape, skin prep wipes and multipacks offered by BreathersBliss. Each product page provides the characteristics, quantities and instructions for use.
2. Prices and payment
Prices are displayed in euros, including taxes. Any shipping charges are shown before payment confirmation. Available payment methods are those offered at checkout. The applicable price is the price confirmed when you purchase.
3. Orders
Check the products, quantities and contact details before confirming your order. You will receive an email confirmation. If an item is unavailable or there is a problem with your order, we will contact you to propose a solution.
4. Delivery
Preparation takes 24 to 48 business hours after payment confirmation. After dispatch, delivery usually takes 4 to 5 business days in mainland France, 4 to 7 business days in the European Union and 7 to 15 business days for other international destinations. See our shipping policy for applicable destinations and delivery times.
Under the general shipping profile, standard delivery is free from €35 of eligible products. Below this threshold, shipping costs €3 to France, €5.90 to the Europe zone and €9.90 to other supported international destinations. Any specific profiles and the final amount are shown before payment. For consumers, the risk of loss or damage passes on physical possession of the goods, subject to statutory exceptions.
5. Withdrawal and returns
You have 14 calendar days after receipt to notify us of withdrawal, followed by 14 days to return the goods. Returns concern unused, complete items in their original condition. There is no commercial guarantee allowing you to try products and then return them. The statutory exception for sealed health protection or hygiene goods may apply after opening. Promotions do not remove withdrawal rights.
Refund conditions and deadlines, return postage and practical instructions are set out in our refund policy.
6. Statutory guarantees
These terms do not restrict statutory conformity or hidden-defect guarantees. For a faulty or non-conforming item, contact support@breathersbliss.com with your order number and a description of the problem. The unused-product requirement for ordinary returns does not remove these guarantees.
7. Customer service and disputes
Contact support@breathersbliss.com with any request. We will seek a solution to your complaint. French law applies without depriving consumers of any applicable mandatory protections in their country of residence. Disputes fall within the jurisdiction of the competent courts under applicable legal rules.
8. Applicable version
The terms in force when your order is confirmed apply to that order. Later changes do not alter those terms.
